Tenant Handbook

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  1. About
    1. Welcome
    2. Owner, Manger and Leasing Agent
    3. Nearby Hotels
    4. Nearby Attractions
  2. Commuting Information
    1. Overview
    2. Driving Directions
    3. Bicycle Racks
  3. Parking
    1. Overview
    2. Garage Site Map
    3. No Parking Areas
    4. Tenant Contractor Parking
  4. Building Management
    1. Boston Properties Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
  5. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Electrical Services
    7. Communication Services
    8. Recycling
    9. Office Keys
    10. Tenant Communication Contacts
    11. Holidays
  6. Moving
    1. Overview
    2. Tenant Relocation Checklist
    3. Moving Procedures
    4. Service Elevator Reservations
    5. Loading Dock Limitations
  7. Deliveries
    1. Mailing Address
    2. Parcels and Large Deliveries Address
    3. Deliveries Direct to Office Space
    4. Wheeled Delivery Equipment
    5. Loading Dock Restrictions
    6. Reservations for Extended Loading Dock Time
    7. National Delivery Companies and All Other Couriers
  8. Service Elevator Information
    1. Service Elevator Usage
    2. Reservations for Exclusive Use of Service Elevators
    3. Service Elevator Dimensions
  9. Safety and Security
    1. Introduction
    2. Tenant Management Responsibilities
    3. Employee Awareness Brochure
    4. Security
    5. Emergency and Incident Reporting
    6. Security Awareness
  10. Access Control
    1. Overview
    2. Tenant Employees
    3. Access Control Coordinator
    4. Contractors
  11. Tenant Workplace Violence Issues
    1. Introduction
    2. Tenant Management Responsibilities
    3. Property Management Responsibilities
    4. Uniformed Security Services
    5. Security Response to Acts or Imminent Threats of Violence
    6. Security Response to Potential Threats of Violence
  12. Housekeeping and Material Storage
    1. Standard Materials
    2. Hazardous or Controlled Materials
  13. Miscellaneous Building Policies
    1. No Smoking Policy
    2. Solicitation and Distribution
    3. Animals
    4. Bicycles, Skateboards, In-Line Skates, Scooters
    5. Common Areas Housekeeping
    6. Holiday Decor
    7. Halogen Torch Lights, Space Heaters, Personal Coffee Makers
    8. Use of Stairwells
    9. Use of Freight Elevators
    10. Photography, Video Filming
  14. Building Improvements and Renovations
    1. Building Improvements and Renovations
    2. Additional Construction and Engineering Services

Service Elevator Reservations

At least one (1) week prior to any tenant move, the tenant should reserve a service elevator by submitting the request via www.bptenantservices.com, or by emailing RTCPM@bostonproperties.com.  

 

If website access is not available, call Property Management at (703) 579-6720.  An hourly fee will be charged to the tenant for an elevator operator.  If a scheduling conflict precludes exclusive elevator use, an alternate time may be necessary. 

 

See Service Elevator Reservation Information in Section 8 for more information, including days and times available for exclusive use reservations.  Any questions regarding elevator reservations can be answered by calling the Property Management Coordinator at (703) 579-6720.