Tenant Handbook

Serivce Request Procedures

Our service request database via the Internet, located at www.bptenantservices.com , allows authorized tenant contacts to easily submit service requests to the Property Management office. In addition to providing our tenant contacts with the convenience of initiating service requests from their workstation, tenants can also track the status of their work request and its completion. The system can also be used to generate reports. Although this enhanced service is technology based, we assure our users that our property management team is directly on the other end of the system, receiving all requests and dispatching them to our maintenance staff with accuracy and efficiency. To obtain login information or if you have questions about the system, please contact the Property Management Coordinator at (571) 260-6235