Tenant Handbook

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  1. About
    1. Welcome
    2. Owner, Manger and Leasing Agent
    3. Nearby Hotels
    4. Nearby Attractions
  2. Commuting Information
    1. Overview
    2. Driving Directions
    3. Bicycle Racks
  3. Parking
    1. Overview
    2. Garage Site Map
    3. No Parking Areas
    4. Tenant Contractor Parking
  4. Building Management
    1. Boston Properties Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
  5. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Electrical Services
    7. Communication Services
    8. Recycling
    9. Office Keys
    10. Tenant Communication Contacts
    11. Holidays
  6. Moving
    1. Overview
    2. Tenant Relocation Checklist
    3. Moving Procedures
    4. Service Elevator Reservations
    5. Loading Dock Limitations
  7. Deliveries
    1. Mailing Address
    2. Parcels and Large Deliveries Address
    3. Deliveries Direct to Office Space
    4. Wheeled Delivery Equipment
    5. Loading Dock Restrictions
    6. Reservations for Extended Loading Dock Time
    7. National Delivery Companies and All Other Couriers
  8. Service Elevator Information
    1. Service Elevator Usage
    2. Reservations for Exclusive Use of Service Elevators
    3. Service Elevator Dimensions
  9. Safety and Security
    1. Introduction
    2. Tenant Management Responsibilities
    3. Employee Awareness Brochure
    4. Security
    5. Emergency and Incident Reporting
    6. Security Awareness
  10. Access Control
    1. Overview
    2. Tenant Employees
    3. Access Control Coordinator
    4. Contractors
  11. Tenant Workplace Violence Issues
    1. Introduction
    2. Tenant Management Responsibilities
    3. Property Management Responsibilities
    4. Uniformed Security Services
    5. Security Response to Acts or Imminent Threats of Violence
    6. Security Response to Potential Threats of Violence
  12. Housekeeping and Material Storage
    1. Standard Materials
    2. Hazardous or Controlled Materials
  13. Miscellaneous Building Policies
    1. No Smoking Policy
    2. Solicitation and Distribution
    3. Animals
    4. Bicycles, Skateboards, In-Line Skates, Scooters
    5. Common Areas Housekeeping
    6. Holiday Decor
    7. Halogen Torch Lights, Space Heaters, Personal Coffee Makers
    8. Use of Stairwells
    9. Use of Freight Elevators
    10. Photography, Video Filming
  14. Building Improvements and Renovations
    1. Building Improvements and Renovations
    2. Additional Construction and Engineering Services

Overview

Over 7,000 parking spaces are readily available for tenants and visitors to the Reston Town Center.  The Green, Blue, Yellow, Orange, and Purple garages are open 24-hours a day, seven days a week, including holidays.  Short-term, street parking is also available throughout the Town Center. As of January 2017, Reston Town Center will be transitioning to a paid parking platform. More information on rates, the ParkRTC mobile payment application, and validations can be found here: https://www.restontowncenter.com/parking/.

 

Additional tenant information can be found in the Parking Reference Guide here: 

Tenant_Parking_Reference_Guide_June_5th_Rates-6.5.17.pdf