Tenant Handbook

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  1. About
    1. Owner, Manager & Leasing Agent
    2. Nearby Hotels & Attractions
  2. Commuting Information
    1. Overview
    2. Driving Directions
    3. linkRTC Shuttle
    4. Bicycle Racks
  3. Building Management
    1. Property Management Office
    2. Important Phone Numbers
  4. Building Services
    1. Janitorial
    2. Maintenance
    3. Special Services
    4. Serivce Request Procedures
    5. Fitness Center
    6. HVAC Systems
    7. Electrical Services
    8. Recycling
    9. Access Control
    10. Tenant Communication Contacts

HVAC Systems

Heating, ventilation, and air-conditioning (HVAC) services are provided from 8:00 am to 6:00 pm, Monday through Friday, legal holidays excepted, and from 9:00 am to 1:00 pm on Saturdays by request only. Should the temperature in your space change abruptly or reach an uncomfortable level, please submit a request for temperature adjustment via bptenantservices.com. A technician will be dispatched to correct the problem. The HVAC equipment requires special maintenance to assure its continued problem-free role. Property Management provides an on-going preventative maintenance program designed to maximize the energy efficiency of the system. Such maintenance requires periodic visits through your space; all visits will be coordinated with the designated building contact to minimize disruption to your business.

HVAC services for non-business hours are available upon request and at an additional charge. Requests for after-hours HVAC should be submitted via bptenantservices.com by 3:00pm the prior business day requiring the extra usage (or the previous day if such services are required on Saturday, Sunday, or holidays).